Don't worry, this should be expected as this is a shared space and there can be other unregistered users pre-occupy this function before you. Before you do anything else, try our "Quick Tip" below, near the middle of this screen.
The most probable reason is because you are currently in the sandbox (shared space) where some other user pre-occupy this page in another part of the world. To retry with higher success rate, follow these steps:
If after these steps you still return to this page, try the following trouble shooting tips:
Once you have resolved the situation, close this window, refresh the your ProScore landing web page and click the remote control button once again, hopefully the remote control can be started then.
Contact us if you still cannot get it to work after these trouble shooting steps.
You may close this windows when not in use.
******************************************* Quick Tip *******************************************************
Do you know you can actually connect directly to the remote control URL without coming to this page?
Just note the URL on the top right corner of the ProScore startup screen (starting with http://)
For example: http://192.168.0.12:82 (yours will be different)
If you can locate a URL similar to the above, enter it on your phone's web browser (or a laptop's web browser) and you can access the remote control menu like the one below.
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To get a dedicated Live Scoring site of your own, please register here.